I can't complete my shipping address
If you are unable to complete your shipping address during checkout means that your address is not meeting the certain criteria set by our shipping partners. If you're unable to complete your shipping address or follow the troubleshooting steps below:
VERIFY Shipping Address -Verify that you have entered your address correctly, including correct Zip Code, Country, and house number. We use a 3rd party integration to verify all shipping addresses are valid before checkout to insure a smooth delivery.
PO BOX -We do not ship to PO Boxes. Due to the size of our shipments there are high rejection rates for PO offices not accepting our shipments. Please use an alternative address to ship your orders to.
Non-Latin Characters Used in Address - Our shipping carrier partners required that all addresses be provided in only latin characters. The use of any Non-latin characters will result in an order be automatically being cancelled, or shipped to incorrectly. NOMATIC will not cover the cost to reship an order due to an order being placed with non-latin based characters provided at checkout.
Address line is longer than 35 Characters -- Our shipping carrier partners required that all address lines are no longer than 35 characters. Addresses longer than 35 characters per line will not be accepted. If you address is longer than 35 characters please use appropriate abbreviations (EX: RD, CIR, ST, etc...).