Can I change my address once my order has already shipped?

Once a shipment has left our warehouse we are not able to make any in transit address corrections. If you are needing to have your shipment held at a pick-up location, have the delivery put on a vacation hold you can coordinate that with the carrier. 

Once your order is in transit and you have received your tracking confirmation via email, please feel free to manage your delivery through the couriers website. Here is the link for your convenience: 

Canada Post: https://www.canadapost.ca/cpc/en/business/shipping/package-redirection.page
GLS: https://gls-group.eu/EU/en/parcel-redirection
DHL: https://www.dhlparcel.pl/en/private-customers/receiving-parcels/redirect.html
FedEx: https://www.fedex.com/apps/fdmenrollment/?cmp=KNC-1001816-20-10-950-1110000-US-US-EN-MXZ0001Z01ZFDMG&gclid=EAIaIQobChMItejEtoSl6AIVav_jBx0kCQksEAAYASAAEgLl9vD_BwE&gclsrc=aw.ds

We understand that this is frustrating and sincerely apologize for the inconvenience that this may cause. Unfortunately, we are unable to make any changes to your order once it has been placed.

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